Our estimated delivery dates are based on several factors, including the destination address, your chosen shipping options, and how quickly we can assemble and prepare your items for shipment.

VERIFICATION

A confirmation email will be sent to you once the order is authorized and verified. We begin preparing your order immediately after it is verified. With this sort of time frame, it makes it difficult for us to change or cancel your order, however, we will do our best to support your request.

SHIPPING

Standard Shipping Service (7-15 days) :

We offer free standard shipping for all orders over $129.

Order Processing: 3-5 days. Order Delivery: 7-15 days. The items you ordered will reach you within 10-20 days.

PROCESSING TIME

After we receive your order, we conduct Quality Control checks and testing to ensure the product's quality before shipment. The processing time varies depending on the specific product with the average processing time being approximately 3-5 days;
however, it can also be affected by the item's stock status.
It does take longer for us to process pre-order items, please refer to our campaign/product page for more detailed information.

SHIPPING FEE

We charge shipping by country accordingly, Order amount lower than US$129 will be charged a fixed shipping fee, order amount over US$129, it's free shipping by standard shipping.

Standard shipping fee list as below 

America's Remote Areas:

Remote addresses such as the US (Hawaii & Alaska) and US outlying islands with zip codes starting with 967,968,995,996,997998,999 are remote addresses.

Pls be kindly noted that the APO/FPO address is not accepted

SPECIAL SITUATION REMINDER

Due to the difficult global situation of the COVID-19 epidemic and the suspension of most flights, the freight capacity of major routes has been greatly reduced. The control measures adopted by various countries will directly affect capacity, freight, processing speed, and delivery time. The specific impact of time will vary from country to country. Please wait for 10-20 days more after the estimated time of arrival. If you have further questions/issues, please don’t hesitate to contact us by email at cs@mrlanz.com

Note for taxes:

For most countries, our customers do not need to pay import fees, duties, or VAT(Valued Additional Tax). However, for some limited countries, you may need to pay duties or VAT according to your country's levying rules.

If you have any further questions, please contact our customer services at cs@mrlanz.com